Coronavirus Update

MAY 14, 2020

We are excited to have the opportunity to welcome you back!  Dibble Family Dental will re-open May 19th.  Our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, however, considering the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.

You will see many changes, as we have new ways of scheduling your appointments.  First you will be contacted 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions.  It is required that we complete this questionnaire prior to your appointment.  We will have to reschedule your appointment if we are unable to complete this step.  Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.

  1. Maintain social distancing in the reception area for all patients.
  2. Removed magazines and items that can harbor or transfer germs of any kind.  Hand sanitizers will be positioned throughout the clinic.
  3. Ambient air management with Medical grade ULTRA-DUO True HEPA Air Filtration continuously in treatment rooms and common areas to remove germs from circulating air.
  4. Providing more education materials to enhance your awareness of health issues related to this pandemic.
  5. We require a mask to be worn by ALL patients upon entering our office.
  6. Installed sneeze guards or droplet barriers at all reception areas
  7. Record temperature of every patient upon entering the office.
  8. Record temperature of every team member each day at the beginning and end of the work period.
  9. Require hand washing and hand sanitizing before all appointments by our team and by our patients
  10. New personal protective equipment (PPE) like visors and masks for our doctors and team to provide barriers against the smallest of germs.
  11. Introduce an oral pre rinse by all patients to reduce exposure to germs.
  12. Longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
  13. Enhanced operatory disinfection procedures before and after all appointments to access hard to reach places that can be easily missed.
  14. Protocols to reduce or eliminate airborne aerosols during all dental procedures
  15. Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.

We can't wait to see you smile,

Drs. Pat and Amanda and the Dibble Family Dental Team

 

MAY 7, 2020

Dear Patient,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the America Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new ruling or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office. We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at our office 253-838-4770 or visit our website at www.dibblefamilydental.com

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Drs. Pat and Amanda Dibble and the Dibble Family Dental Team

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